Summary: As an industry leader in the building materials market, a Wausau Supply Customer Order Specialist is responsible for being the front-line ambassador of WSC to our customers. Demonstrating professionalism, honesty, integrity, and interest in our customer is required on every interaction. This position is a great mix of utilizing customer service skills to evaluate, verify and process customer requests.
Duties to include (not limited to):
A Customer Order Specialist will possess and demonstrate:
Education / Experience:
Working Demands / Requirements:
Reports to: Online Customer Experience Manager
Conclusion: A Customer Order Specialist for WSC will exemplify the high standards that have come to be associated with WSC. As a COS, acting with professionalism, honesty, and integrity is expected with every interaction. Understand and take ownership of the fact that every customer contact influences whether or not they will come back.