Operational Excellence Coordinator

SUMMARY:   The Operational Excellence Coordinator works across Distribution to act as a change agent to influence, motivate, and train others to use techniques and tools such as Standard Work, Root Cause Analysis (RCA), 5S+, and Continuous Improvement (CI).  The Operational Excellence Coordinator acts as a conduit between the tactical/operational and strategic initiatives in the Distribution Organization.

CORE VALUES:

• Safety - We believe that all injuries are preventable and by working together we can make safety a way of life, inside and outside the workplace.
• Service – We believe in meeting every customer with the highest level of performance and quality.
• Innovation – We believe in encouraging our employees to create ethical, forward thinking solutions.
• Integrity – We believe in executing to the highest standards of ethical conduct and a commitment to open and honest communication.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Coordinates the overall productivity agenda across distribution center inventory fulfillment, warehousing, and all modes of transportation
• Maintain strong connectivity to all location Managers and team members.
• Focus on driving improvements in revenue and driving cost out of the business through more effective processes, elimination of non-value added or duplicate efforts, waste, and other related defects in the process
• Perform education to pillar teams and steering committee
• Facilitate training/coaching of Operational Excellence at the local plant level
• Support various project teams and recommends management solutions/concepts regarding network design and improvements to inventory control practices
• Initiates and maintains business process standards across company DC operations including inventory receipts, put-away, pick, pack, ship, inventory management (including cycle counting) and general logistics. Monitors compliance of DC locations to implement practices aligned with standards
• Promotes innovative network design strategies including strategic partnerships with transportation-logistics service providers to optimize corporate strategies
• Maintains awareness of financial transactions, ensures that projects are in line with their allotted budgets, and establishes while also maintains negotiated rates with carriers and other service providers
• Reports performance of company logistical processes & KPIs (Cost of transportation, Order cycle times, Cost per pound, Cost per Unit, Distribution Cost as % of Sales, Cost per Mile, Cost per Package, etc.)
• Maintains relationships by working closely with individuals and teams inside and outside of the company. Builds partnerships with suppliers to obtain the best value for the company while maintaining integrity
• Liaise between the corporate supply chain team, production operations, sales, and DC operations’ teams to ensure alignment of strategic initiatives and execution of transportation and logistics
• Assures safety is incorporated in plans and strategies

A COORDINATOR WILL POSSESS AND DEMONSTRATE:

• Ability to run multiple initiatives while maintaining solid communication skills both written, verbal, e-mail, telephone
• Ability to articulate and convey conclusions, share information or convince key stakeholders and sponsors
• Ability to work independently while demonstrating excellent teamwork and ability to partner with others
• Ability to solve complex problems by generating innovative solutions
• Dynamic self-motivation and ability to work an occasional flexible schedule across various shifts in pursuit of accomplishing goals
• Demonstrated ability to contribute and influence others positively

REQUIRED EDUCATION / EXPERIENCE:

• Bachelor’s Degree in Business, Economics, Engineering, Operations Management, or Logistics
• Minimum of 3 years of industry or similar experience involving distribution and transportation with process improvement experience
• Knowledge of ERP and other related logistics systems (Transportation Management Systems (TMS), Warehouse Management Systems (WMS), Labor Management Systems (LMS), Network Modeling, Fleet Management Software)
• Lean Certifications: Green belt or related certification, SAFE Program Consultants Certification
• Experience using business intelligence software. Skilled in advanced EXCEL and Microsoft Office product usage
• Knowledge of warehouse operations tools including hand-held ERP technology, hand-held scanners, printers
• Previously demonstrated project management experience

PHYSICAL WORK REQUIREMENTS:

• Ability to lift and carry up to 75 pounds occasionally
• Ability to stand/bend/walk or sit for long periods of time depending upon day to day requirements.
• Ability to travel regularly or as needed. (up to 25%).

POSITION REPORTS TO:   Senior Manager – Operational Excellence