As an industry leader in the building materials market, a Wausau Supply Co. (WSC) Customer Service Representative (CSR) is responsible for being the frontline ambassador to our WSC customers. Demonstrating professionalism, honesty, integrity, and interest in our customer is required on every interaction. This position is a great mix of utilizing customer service skills and having the freedom to find a solution that is profitable for both the customer and WSC.
Duties to include (not limited to):
A Customer Services Repsentative will possess and demonstrate:
Education / Experience:
Working Demands / Requirements:
Reports to: Customer Service Manager
Conclusion: A Customer Service Representative for WSC will exemplify the high standards that have come to be associated with WSC. Acting with professionalism, honesty, and integrity is expected with every interaction. Understand and take ownership that every customer contact influences whether or not they will come back.