Engineered Wood Products Designer/Inside Sales

Job Locations US-WI-Schofield
Customer Service/Support
Position Type
Regular Full-Time


Summary:  The EWP Designer / Inside Sales position will be responsible for providing quotes and layouts for roof, floor and wall systems and closing the sale with the customer.

Duties to include (not limited to):

  • Primary responsibility is to engineer I-joist floor systems, I-joist roof systems, tall wall systems and produce a quote and layout to the customer.
  • Learn and apply features and benefits, installation, and competitive knowledge on the entire EWP product line.
  • Answering incoming phone calls to help the customer with EWP questions / calcs / orders / transfers.
  • Enter orders into the system to be cut and giving the customer a reasonable delivery date.
  • Learn and apply sales techniques to include:
    • Create and grow customer relationships.
    • Telling the company story.
    • Asking the best questions (open ended) /listening skills/ identifying time to buy/asking for the order.
  • Learn WSC operations and procedures to apply in problem solving situations.
  • Negotiate prices when the situation applies.
  • Support the Inside and Outside Sales staff.


  • Basic keyboarding and software skills (Outlook, Excel, Word, etc.)
  • Knowledge of residential construction
  • Understanding of load path development and ability to calculate structural members
  • AutoCAD experience
  • Structural CAD experience (would be a plus)
  • Strong math skills
  • Ability to manage multiple demands while maintaining solid communication skills both verbally and especially by e-mail communication
  • Ability to work independently while demonstrating leadership skills that portray excellent team work mentality
  • Problem solving and innovative solutions to eliminate obstacles
  • Dynamic self-motivation and ability to work a flexible schedule


Education / Experience:

  • Minimum 2 year degree in Residential Design or equivalent
  • Minimum 2 – 4 years in related field and position (would be a plus)
  • Inside or Outside sales (would be a plus)



Working Demands / Requirements:

  • Ability to sustain long periods of working at a desk with continuous phone calls.
  • Occasional need to travel for sales and training purposes.


Reports to:  Engineered Wood Products Manager


Conclusion: A WSC EWP Designer will exemplify the high standards that have come to be associated with WSC. As a Designer, acting with professionalism, honesty, and integrity is expected with every interaction. Understand and take ownership of the fact that every customer contact influences whether or not they will come back.



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